One of our core business values is to respect intellectual property, and this policy covers how we do that for you.
Most of our products are made with computer controlled machines, and in terms of the artwork - the sky is the limit in terms of what we can make and the designs we can produce! And the other side of computer controlled machines is that once setup, we press a button and get a second, identical copy of the first. And we can repeat it again and again. But with this power comes great responsibility. Our core values are to respect intellectual property - that is - the work that went into the design to create it in the first place. We respect this in others with the expectation that others will respect our intellectual property rights.
This is something we take very seriously. We love to make our own things, sometimes inspired by others, but always to make something unique.
This policy and rules also apply to products that we make for others where they supply the artwork - for example, our UV printed earrings. There are many things we will not print to protect other peoples intellectual property.
We simply won't reproduce any artwork that is copyrighted without the original artwork owners explicit, written permission. We regularly get requests to reproduce common TV or movie characters, for example, and this we can not do. The companies that produce these have spent a lot of time and resources to design and market these characters and worlds, and they deserve to have their creations respected.
We also can't reproduce imagery or brand names that are trademarked, either. This means for example we can't reproduce your favourite food brand, their logo (even if stylised), or imagery that is recognizable as this.
You'll find if you contact the organisation, they're often all too happy to help, and will assist in sending original artwork and style guides, so we can make sure we preserve their brand. You'll find most organisations are happy to help a great cause or for their own branding!
We have printed earrings for sporting clubs and not-for-profits before with their written permission - so don't be afraid to ask!
If you supply a design to us, we will not use that design for anything other than your products. We will not supply the artwork to anyone else nor will we use it for any other customer, or even adaptations of it. You've worked hard on this design and we respect that!
At any time, you can contact us and receive all of the artwork for your designs, including the work product we've made to that design to produce it. For example, you may supply us a basic design for an earring, and on your request, we will send you our complete work files for these - the shapes, final print artwork, jigs, and variations that we made to the design for either practical or design reasons. This allows you to continue the work with another supplier, should we not meet your expectations!
We expect that any designs that you supply to us for production are:
We expect that if requested, you can supply us documentation to our satisfaction that shows that you have the appropriate rights to this artwork for us to reproduce for you.
Several of our customers purchase images from various stock websites and send it through to us for production. However, a few things need to be kept in mind.
To make it clearer, here are some concrete examples that should help. These examples are based our our UV printed earrings, but can be applied to any other products that we produce.
Intellectual Property is a large field with dedicated lawyers. We are risk adverse when it comes to Intellectual property matters. Please get in touch with us if you have any questions and want us to check your artwork. There may be questions we can not answer and may require getting in touch with an Intellectual Property lawyer.
Great quality, exactly what we wanted. Fast response, thankyou