One of our core business values is to respect intellectual property, and this policy covers how we do that for you.
Most of our products are made with computer controlled machines, and in terms of the artwork - the sky is the limit in terms of what we can make and the designs we can produce! And the other side of computer controlled machines is that once setup, we press a button and get a second, identical copy of the first. And we can repeat it again and again. But with this power comes great responsibility. Our core values are to respect intellectual property - that is - the work that went into the design to create it in the first place. We respect this in others with the expectation that others will respect our intellectual property rights.
This is something we take very seriously. We love to make our own things, sometimes inspired by others, but always to make something unique.
This policy and rules also apply to products that we make for others where they supply the artwork - for example, our UV printed earrings. There are many things we will not print to protect other peoples intellectual property.
What we can not produce
We simply won't reproduce any artwork that is copyrighted without the original artwork owners explicit, written permission. We regularly get requests to reproduce common TV or movie characters, for example, and this we can not do. The companies that produce these have spent a lot of time and resources to design and market these characters and worlds, and they deserve to have their creations respected.
What we can produce with permission
- Corporate logos, with permission of the company that it belongs to.
- Sporting club logos, with the permission of the club.
- Foundations and not-for-profit logos, with permission of the foundation.
You'll find if you contact the organisation, they're often all to happy to help, and will assist in sending original artwork and style guides, so we can make sure we preserve their brand. You'll find most organisations are happy to help a great cause or for their own branding!
How we would handle your designs
If you supply a design to us, we will not use that design for anything other than your products. We will not supply the artwork to anyone else nor will we use it for any other customer, or even adaptations of it. You've worked hard on this design and we respect that!
At any time, you can contact us and receive all of the artwork for your designs, including the work product we've made to that design to produce it. For example, you may supply us a basic design for an earring, and on your request, we will send you our complete work files for these - the shapes, final print artwork, jigs, and variations that we made to the design for either practical or design reasons.
Our expectation for designs that you supply to us
We expect that any designs that you supply to us for production are:
- Your own original artwork; or
- Artwork that you've comissioned specifically to be created for this product and have permission from the creator to use in this manner; or
- Artwork that you've purchased, and the licence conditions allow it to be used in the manner that we will do so (for example, print on demand restrictions);or
- Sketches that we turn into original artwork for you (and we consider the final form of this to be your artwork, as you would be paying for the time to create the artwork for you)
We expect that if requested, you can supply us documentation to our satisfaction that shows that you have the appropriate rights to this artwork for us to reproduce for you.
Purchasing artwork to send to us for reproduction
Several of our customers purchase images from various stock websites and send it through to us for production. However, a few things need to be kept in mind.
- If the artwork contains copyrighted items, you need to verify that the place you purchase it from has permission to do so. An example of this is a well known online arts and crafts marketplace, which lists thousands of copyrighted vector files for purchase. However, a large selection of these do not have permission from the original copyright owner to be sold via that platform. We can not accept and will not print from these purchases.
- If you purchase an image from a stock website and send it through, we can reproduce this for you. However, if another customer has already sent us the same image for production, for privacy reasons we won't disclose this to you or to the other customer. So - in short - we would produce the same item for both of you. The easiest way around this is to commission your own unique designs, or accept that several people can use commonly available stock images.